Beginning the moment you plan your beach getaway, the associates here at Bucuti are genuinely happy to be at your service. From our concierge who shares insider tips to help you make the most of your vacation to the chef who sources the freshest ingredients to meet your dietary needs or special request, we are fortunate to offer you a diverse and caring team. Each individual shares our dedication to five-star service and
protecting the environment.
We know you appreciate how well our team sets us apart from other resorts, because we
listen to your feedback. At the end of your stay, you have the opportunity to recognize staff in Bucuti’s Best cards, in our guest surveys or by highlighting exemplary staff in
your honest reviews about Bucuti on TripAdvisor.
We read each and every comment card and online review, and use your feedback to improve where needed and to recognize and reward staff members who deliver outstanding service.
Every month we select three associates who go above and beyond their call of duty, as recognized either by you or their team members, to be “Bucuti’s Best.” The associate with the most positive TripAdvisor mentions, the associate with the most feedback in guest surveys and Bucuti’s Best cards, and an associate nominated by their peers each receive a certificate of appreciation and a cash prize.
Each year we announce the well-deserved winners of the annual "Bucuti’s Best" selection, chosen from a drawing among all eligible Bucuti’s Best nominees. Congratulations to “Bucuti’s Best” for 2015: Bartender Juan Carlos, Bellman/Security Mario, and Beach Attendant Michael!
Thank you to all of our guests who have encouraged and recognized our associates over the years. If you didn’t already know about our Bucuti’s Best program, you can still contribute. Simply share your positive experience with the associate of your choice by leaving a review on TripAdvisor here.
