2024 POLICY (for bookings with arrival dates as of December 23, 2023 - December 21, 2024)
2025 POLICY (for bookings with arrival dates as of December 22, 2024 to December 20, 2025)
We strongly recommend all guests protect themselves from losses due to last-minute cancellations or no-show. We will charge penalties for all situations. Because we are a small, independently owned business and are unable to be flexible with policies. Aruba has no last-minute walk-in business that would allow rooms to be resold. Please read our policies carefully and consider contacting your insurance agent for travel insurance. Here are some travel insurance options for your research: Squaremouth, InsureMyTrip, TripMate and WorldNomads.
Health and Safety Measures:
Bucuti & Tara is ISO certified and we follow HACCP standards of operation which have always brought a heightened level of safety and security into our operation for both our guests and our associates alike. We are confident we are operating safely for our guests and associates and will continue to work with WHO, PAHO, CDC and Dutch and Aruban Health Authorities and follow all of their guidelines.
Aruba is a Dutch Island with sophisticated healthcare facilities, professional and expert healthcare experts.
Bucuti is an Adults-Only (18+) resort and does not accept children 17 and under. Our services are geared primarily to couples on romantic getaways or those looking for peace and quiet. All resorts in Aruba except Bucuti have programs and facilities for children.
We do not accept group bookings to preserve our ambiance:
Bucuti is designed for people seeking serenity and romance, and we proactively cultivate an atmosphere that lets peace and relaxation come naturally. We minimize distractions by focusing on our individual guests and therefore do not reserve groups. To maximize your comfort as well as your fellow guests, we will not accept a reservation for more than two rooms, with two people per room. Note, our restaurant will seat maximum four people at a table and we have one table which accommodates 6 and this is only upon request.
No Smoking Policy:
The resort is a non-smoking resort, except for 3 designated areas on property (south garden hut, courtyard garden umbrella, and blue umbrella on beach). All rooms and room balconies are also non-smoking. A fee of $250 USD cleaning charge will be charged to your account if we need to process the room when smoking has occurred during your occupancy. Cigars and pipes are not permitted on property and e-cigarettes are treated like cigarettes.
No cash is accepted at the hotel front desk or restaurant for services. Cash tips are allowed and optional. Concierges do accept cash deposits for bookings of island activities. All major credit cards are accepted.
Special Requests and Comments:
Please be informed that we do our utmost to fulfill your requests, but we cannot guarantee room locations until the day of arrival. We receive multiple room location requests and with a full house at all times and different check-in and check-out dates, unfortunately, not all requests can be honored at all times. Your room type with its view is a guarantee and that will not change but a room number and/or floor are not.
The use of drones is restricted on our property, to protect the tranquility, security and privacy for our guests, unless authorized by senior management.
Booking in Advance:
We accept bookings for arrival dates up to a max of 730 days (2 years) ahead of the current date.
Please be aware that rates are subject to change at any time, without prior notice, and in accordance with Aruban laws in case of governmental increases of related taxes (such as but not limited to BBO, BTW, Room Tax, and any other tax which may be applicable or imposed). The same will be applicable in situations of force majeure, which include, but are not limited to natural disasters, unexpected government actions, quarantines, diseases and epidemics, or other impediments. Energy surcharges may be enforced proportionately to the increases in the cost of energy/fuel. The only valid rates are those that have been confirmed at the time of booking confirmation. We advise guests to refer to their booking confirmation for the final and accurate rate details.