Blog - page 19

Like many of you, we see the New Year as a time to make resolutions. So as we entered 2014 we decided there could be no better time to continue improving our commitment to guest service.

While guests enjoy that Aruba is referred to as ´One Happy Island´ and can be captivated with our beautiful beaches, crystal clear waters, white sandy beaches and friendly people, we think it is still very important to remind our valued guests year after year that safety must always be top of mind, no matter how safe or comfortable we feel.

At Bucuti, we´re proud to be eco-pioneers, and creating a sustainable, eco-friendly environment for our guests is woven throughout the fabric of our company culture. We go far beyond towel- and electricity-saving programs, and have made significant investments in eco-technologies and systems, as well as environmentally safe products to earn the title of Top 10 Green Hotels in the Caribbean and earning a Green Globe High Achievement Award.

U.S. Departures from Aruba’s airport require an early check-in, but the benefit is that you then skip immigration and customs after arriving at your destination. We often receive inquiries from our American guests asking why it’s necessary to arrive at the airport three hours in advance, in comparison to the two hours required in the U.S. The answer is simply that our Queen Beatrix Airport provides full pre-clearance to the U.S. While this may seem like a bit of a hassle at first glance, it actually offers a great benefit to the traveler.

Aruba´s only restaurant specializing in natural and organic lunch and dinner offerings When we speak with our guests about why they choose to return to Bucuti year after year, one of the top reasons we hear is that they enjoy the serene environment we?ve created. Establishing a tranquil haven has been essential to our guests satisfaction and was the driving force behind why we decided to become adults-only.

As you plan your next vacation, you may be debating the differences between an all-inclusive resort and a European plan.

Some of our guests have asked why we have dehumidifiers and air purifiers in the room in addition to air conditioners, so we’d like to take a moment to explain. Our goal is to provide you with accommodations that are safe, healthy and irritant-free while minimizing energy consumption. Our HEPA air purifiers and dehumidifiers are an essential part of this commitment and improve the quality of the overall vacation experience for our guests. While our beautiful tropical weather makes for a perfect beach day, it also comes with humidity and moisture that enter the room and can cause mildew and mold.

By definition "going green" is "a phrase referring to an individual action that a person can consciously take to curb harmful effects on the environment through consumer habits, behavior and lifestyle."

We are very proud to have been the recipient of multiple awards from travel review sites and to hold the distinction of TripAdvisor’s number one rated property on Aruba, and #1 Hotel in the Caribbean 2015. Hearing from you, our guests, has been an invaluable tool for not only our staff but also for future visitors to the island. Taking the guesswork out of travel alleviates many concerns, and by you sharing your experience, visitors are able to make more informed decisions prior to their arrival.

As many of you know, we are situated on Aruba?s stunning Eagle Beach, which is designated one of the dream beaches of the world. We take great pride in our location and it is no surprise that most of our guests want to spend the majority of their time on this stretch of powdery white sand. What guests will find on the beach here is an atmosphere that is intimate, peaceful and relaxing, but one thing they won?t find is the dreaded rush to secure an umbrella or palapa for shade.