Frequently Asked Questions

We highly recommend all guests protect themselves for losses due to last-minute cancellations or no-shows. Because we are a small, independently owned business, we are not flexible when it comes to collecting fees for last-minute cancellations and no-shows. Please carefully read our Terms & Conditions found in our reservations section, and consider contacting your insurance agent for travel insurance.

The following two insurance companies were recommended by the Wall Street Journal “Smart Money”:

Access America: 800-284-8300 or Travel Guard: 800-826-1300

Minimum stay requirements do apply to some dates due to high demand for our rooms. You will be informed at the time of booking if a minimum stay applies to your dates.

Many resorts charge 25% in addition to the room rate for tax and service charges and other fees. At Bucuti and Tara, you only pay only 10.5% in addition to your room rate, this is by far the lowest tax/fee rate in Aruba. When comparing rates, consider that the Bucuti and Tara rates include a hearty full American Breakfast Buffet (Value of $20 USD per person) plus the low 10.5% tax/fee rate. We advise you to add up all your charges before comparing rates! If you have questions, please contact our reservations department at info@bucuti.com.

We welcome small, quiet and clean pets! Here is our Bucuti Beach Resort Pet Policy:

1. When making your reservation at our resort, the pet owner agrees to the Hotel’s pet policies, to be responsible for any damage or injury caused by the pet, and to absolve the Hotel staff of any liability if the pet or another guest is injured.
2. We require that your pet never be left unattended in the hotel.
3. Barking may disturb other guests. Should guests hear and complain about barking we may have to relocate you to another resort.
4. Pets must be leashed or held when out of the guest room.
5. Owners should bring pet bedding and dishes; no pets are permitted on the beds or furniture.
6. You may walk your pet on resort grounds; however we expect you to clean up after your pet.

If you are interested in a more active honeymoon adventure with a crowded beach for people-watching and interaction with other visitors you may meet on the beach lounger near you, perhaps you might prefer one of Aruba’s high-rise resorts. As a casually elegant boutique beach resort, our greatest strength is our serene atmosphere, ideal for relaxing, rejuvenating and celebrating love. We will gladly assist you in finding the right resort for you; simply contact us by e-mail with your questions, at info@bucuti.com.

The One Happy Honeymoon is Bucuti and Tara Beach Resort’s honeymoon package. It is a paid package including a sunset sail and dinner on the beach. View our honeymoon package for details on rates and package features. The One Cool Honeymoon is a free Aruba Tourism Authority program that everyone can participate in. Click here for more information. To participate in Aruba’s One Cool programs, please let us know in advance at info@bucuti.com

Bucuti does not have any facilities for children and we do not recommend our resort for families. Primarily our services are geared for couples on romantic getaways or those looking for peace and quiet. We are Aruba’s smallest resort on 14 acres of beach, our atmosphere is very peaceful and you can enjoy a good deal of private space. Beginning in 2011, Bucuti will no longer welcome children under 17 years old.

Certainly; click here for more details. A secure credit card form is there for your order. If you do not see the item you are looking for on the form, contact us by e-mail and we’ll do our utmost to provide the item you desire. Our concierge at concierge@bucuti.com receives these orders and will confirm them with you.

Yes! Order your Piña Coladas or your lunch from your beach lounger. Our beach attendant will give you a red pennant with your lounge chair, which should be used to call his attention when you are ready for service. If the pennant is upright in the sand and waving in the breeze, you will be approached for your order. While your flag is lying dormant in the sand, you will not be disturbed.

For our romantic dinners on the beach, there are two seating times available - 6:00 pm for the sunset, and late dining at 8:30 pm.

Our small boutique resort does not offer room service; however our oceanfront restaurant is open for breakfast (7 am – 10 am), lunch (12 pm – 3 pm) and dinner (6 pm - 10:30 pm). We have a mini-market on the property and your room is equipped with a microwave oven and refrigerator.

Yes, we have over 20 restaurants within walking distance of Bucuti Beach Resort. They range from Dunkin Donuts, Subway and TCBY, to elegant fine dining restaurants such as the Screaming Eagle. Bucuti’s Restaurant, the Pirates Nest is a member of the Aruba Gastronomic Association (AGA).  You can purchase an AGA dine around package from the Bucuti Concierge team or directly via the AGA website. Click here for the Aruba Gastronomic Association Dine-Around program, which includes 18 restaurants to choose from.

Bucuti’s Pirates’ Nest Restaurant is an Aruba Gastronomic Association (AGA) member. The AGA offers dining options in 18 member-restaurants

As a member of the AGA, Bucuti can also offer you access to the AGA’s Dine-Around program. Dine at a choice of 18 restaurants for a price of $38.00 per person, per day for a three-course dinner including coffee or tea. Purchase at the time you book your stay with our reservations team or directly via the AGA. For more information click here.

Our gift shop offers a wide variety of juice, soft drinks, beer, wine and spirits as well as snack foods for your convenience. Three of Aruba’s most popular supermarkets are located one mile from the resort. A taxi is recommended if you have not rented a car. We will gladly give you directions at our concierge Desk.

Bucuti proudly partners with Intermezzo Day Spa to offer Bucuti and Tara guests a comprehensive menu of spa treatments. Located in the Tara Beach Suites Wing, the beautifully-appointed spa is open daily and treatments can be scheduled in advance of your stay, at spa@bucuti.com. Spa services are optional and are not included in the room rates.

Yes! Order your Piña Coladas or your lunch from your beach lounger. Our beach attendant will give you a red pennant with your lounge chair, which should be used to call his attention when you are ready for service. If the pennant is upright in the sand and waving in the breeze, you will be approached for your order. While your flag is lying dormant in the sand, you will not be disturbed.

No, we have plenty of lounge chairs and towels for our guests at no additional charge.

While all beaches are public in Aruba, our location in the low-rise area of Eagle Beach is its quietest and most peaceful spot. We do not allow water-sports vendors in our area. As well, we have the fewest rooms for the amount of beachfront and we are not a family resort, the majority of guests being couples. While non-guests, by law, are allowed to be present on our beach, we do all within our power to maintain the most peaceful, romantic atmosphere in Aruba.

Here are the main differences between our various suites:

Bungalow Suites - These are located in a separate building near the pool, between the Bucuti and Tara wings. Bungalow Suites consist of one “L” shaped room, with a king-sized bed in the sleeping area, a kitchenette, a dining table and a sitting area with sofa. We have three Bungalow Suites in total, two facing the ocean and which allow guests to walk out onto the beach from the large redwood terrace, and a third facing the garden. Although in a very convenient location close to the beach, they are not completely secluded from infrequent passersby going to the pool, restaurant or beach.

Jr. Suites - Our Jr. Suites are located in the Bucuti Wing, and we have two in total. They are located on the second and third floors and both face the ocean and have double balconies. Jr. Suites have one bedroom with two queen-sized beds and a second room with a kitchen, dining area and sitting area with a couch.

Tara Beach Suites - These suites offer the more discriminating guest a stylish and romantic atmosphere in a concierge-level standard of service. All Tara Suites accommodate a maximum of two adults and all suites are non-smoking. Tara Suites are all oceanfront with a separate sleeping and living room. The bedroom has a king-sized bed, with a direct view of the beach and ocean. The living area has its own television, sitting area with sofa, and a wet bar with fully stocked mini-bar, mini-fridge, microwave oven, coffee service and utensils for light snacks.

Tara Penthouse Suites - Our Tara Penthouse Suites offer luxury and spacious accommodations with panoramic views of Eagle Beach. Penthouse suites have king-sized four-poster beds with an oceanfront view, a modern version of a clawfoot bathtub for romantic bathing, a living room & dining room with ocean views, plasma screen TV, full-service kitchen, and personal desktop computer with broadband Internet service and Microsoft word processing and spreadsheet programs.

A self-service laundry room is available in both the Bucuti and Tara Wing. $1.50 per load in quarters is required plus detergent, available in our gift shop. We also offer valet service with a local dry-cleaning and laundry service for an additional fee.

Our resort and restaurant accept all major credit cards, debit cards and signing privileges to guest rooms as payment for rooms, food and beverages, incidentals and all services within our resort. We stopped accepting cash as payment on December 23rd, 2008. While cash deposits are accepted on behalf of third-party vendors such as dive operators and tour companies at the Concierge Desk, the resort will not receive or dispense cash unless you make advance arrangements. Vendors require exact change when receiving cash at the Concierge Desk. To make arrangements to pay in cash, please contact us in advance of your visit, at manager@bucuti.com. If you have any questions or concerns regarding this policy, please contact us.

Yes, around the island, U.S. Dollars are widely accepted in small denominations and Euros are accepted in select locations in Aruba. Due to severe counterfeit-money problems, $100 and $50 dollar bills are rarely accepted. Twenty, ten and five dollar bills are accepted everywhere. At Bucuti, we have a cashless policy and accept all major credit cards and debit cards. Please contact us at manager@bucuti.com if you wish to organize a cash payment.

Yes, you can use U.S. Dollar travelers’ checks throughout the island. At Bucuti however we have a cashless policy and will not have change for travelers’ checks unless you make advance arrangements. Contact us at manager@bucuti.com.

Yes, you can draw Aruban Florins from the local bank auto-tellers on many bank networks. Please consult your credit- or debit-card company to check for their location in Aruba. Our Activities Desk can also help locate a teller for you.

Bucuti Beach Resort is located on Eagle Beach, eight miles north of Queen Beatrix Airport, three miles north of downtown Oranjestad, three miles south of Palm Beach (High Rise Area), eight miles south of Tierra Del Sol Championship Golf Course and a five-minute walk from Aruba’s new golf course Divi Links, and is located in the center of Aruba’s visitor attractions.

Hotel shuttle buses are not permitted to wait for guests at the airport arrival hall. Therefore we recommend a taxi as the most convenient transportation to Bucuti. The rate is $25 USD and there is also a surcharge of $2.00 USD (in addition to the $25) for trips after midnight, on Sundays and during holidays. The one-way trip from the airport will take about 15 minutes.

The majority of our guests enjoy renting a four-wheel-drive vehicle for two or three days to roam the island and to visit restaurants and sites furthest from the resort. Feedback from guests has shown most prefer to wait until they arrive on the island to have our activities personnel help shop for the best vehicle at the best rate, and keep the car until they feel they are finished touring. However, during peak winter months (between Christmas and Easter) it is best to make arrangements in advance due to high demand and the possibility of sold-out periods. Contact our concierge team for more information at concierge@bucuti.com. Be certain to bring your valid driver’s license and a credit card with you. You must be at least 25 years old to rent a car.

The bus stop for our area is located across the street from the Alhambra Casino, which is adjacent to our resort. The cost for a round-trip ticket to Downtown or Palm Beach is $2 USD per person.

Taxi fares are regulated and you may inquire with our concierge about any specific journey you are interested in to learn the price in advance. For example, it costs $8 USD one-way to Oranjestad or Palm Beach. Surcharges are possible for late night/early morning fares or luggage.