Frequently Asked Questions - PLANNING YOUR VACATION

PLANNING YOUR VACATION

YES. Homeland Security has changed the passport policy and a passport is required to depart and re-enter the United States as of December 31, 2006. We recommend that you apply for a passport early because, due to this change in policy, we expect the process to have slowed. We are very strict in our cancellation policy, and failure to have the correct documents/passport, which would prevent your travel, would result in full penalties being charged. More information from the U.S. government is available here. For Aruba entry and visa requirements, click here.

Aruba has an arid climate, with an average temperature of 86 degrees, and the natural landscape is filled primarily with cacti. When tropical season hits the northern Caribbean from June through November, we can experience a brief shower or two. It is extremely rare to have a rainy day in Aruba - most of the moisture we experience happens in late fall - October/November. Aruba receives an average of less than 20” of rain per year. To see the current temperature and a three-day forecast, visit the Meteorological Service of the Netherlands Antilles and Aruba.

We highly recommend all guests protect themselves for losses due to last-minute cancellations or no-shows. Because we are a small, independently owned business, we are not flexible when it comes to collecting fees for last-minute cancellations and no-shows. Please carefully read our Terms & Conditions found in our reservations section, and consider contacting your insurance agent for travel insurance.

The following two insurance companies were recommended by the Wall Street Journal “Smart Money”:

Access America: 800-284-8300 or Travel Guard: 800-826-1300

Minimum stay requirements do apply to some dates due to high demand for our rooms. You will be informed at the time of booking if a minimum stay applies to your dates.

Many resorts charge 25% in addition to the room rate for tax and service charges and other fees. At Bucuti and Tara, the 10.5% government tax is already included in your room rate, so there are no surprise charges at check out. When comparing rates, consider that the Bucuti and Tara rates also include a hearty full American Breakfast Buffet (Value of $20 USD per person) and the low 10.5% fee and wifi. We advise you to add up all the charges at other hotels before comparing rates! If you have questions, please contact our reservations department at info@bucuti.com.

We welcome small, quiet and clean pets! Here is our Bucuti & Tara Beach Resorts Pet Policy:

  1. When making your reservation at our resort, the pet owner agrees to the Hotel’s pet policies, to be responsible for any damage or injury caused by the pet, and to absolve the Hotel staff of any liability if the pet or another guest is injured.
  2. We require that your pet never be left unattended in the hotel.
  3. Barking may disturb other guests. Should guests hear and complain about barking we may have to relocate you to another resort.
  4. Pets must be leashed or held when out of the guest room.
  5. Owners should bring pet bedding and dishes; no pets are permitted on the beds or furniture.
  6. You may walk your pet on resort grounds; however we expect you to clean up after your pet.