CANCELLATION POLICY:

Cancellations 14 days or less prior to arrival incur 100% penalty (all room nights reserved). Holiday cancellations (for arrivals between December 20 and January 2nd) incur 100% penalty when cancelled within 45 days prior to arrival or less.

We are very strict with our cancel policy and will always charge, no matter the circumstances, therefore we highly recommend all our guests secure travel insurance to protect themselves. For more information, see Travel Insurance information.

MINIMUM NIGHT STAY REQUIREMENT:

2008:
A minimum stay of 5 nights applies for all bookings, all year except for all arrivals falling on dates: December 22, 2007 through January 3rd, 2008, January 27, 2008 through February 10th, 2008 (Carnival Season), March 16 - 30th, 2008 (Easter weeks), when a minimum stay of 7 nights applies.

2009:
Reservations less than 5 nights are on request. Reservations less than 7 nights are on request for room nights falling over the following dates: December 22, 2008 through January 3, 2009, February 14th through February 28, 2009 (Carnival Season), April 5-19th, 2009 (Easter weeks), when a minimum stay of 7 nights applies.

Your credit card must be valid for your booking dates. If you do not have a credit card, we require a check/cash deposit equal to three room nights and tax/service at time of booking.

Travel Insurance
We highly recommend all guests to protect themselves from losses due to last minute cancellations or no-shows. Because we are a small, independently owned business, and have high demand, we are not flexible when it comes to collecting fees for last minute cancellations and no-shows. Please read our policy carefully and consider contacting your insurance agent for travel insurance. The following two insurance companies were recommended by the Wall Street Journal "Smart Money" January 2002 issue:

Access America: 800-284-8300
or Travel Guard: 800-826-1300
Rates quoted for a $3,000 trip, Access American charges $79 to $342 depending on your age. Travel Guard charges $173 to $565 (please call for current rates).

Children
Bucuti does not have any facilities for children and we do not recommend our resort for families. Primarily our services are geared for couples on romantic getaways or those looking for peace and quiet. Because we are one of Aruba's smallest beach resorts located on 14 acres of beach, our atmosphere is very peaceful and you can enjoy a good deal of private space. All resorts in Aruba except Bucuti have programs and facilities for children.

Bucuti allows only one child per room (double queen bedded rooms only), with a maximum occupancy of 3 persons, regardless of age. In 2007, the Bucuti Wing, like the Tara Wing will also become adults-only.

Non Smoking Policy - Tara Wing
The Tara Beach Suites and the Tara Wing building public areas have a strict non-smoking policy and therefore smoking is prohibited. We also offer smoke free Bucuti Wing garden and oceanview rooms. In 2007, the Bucuti Wing will also become smoke-free. A fee of $250 USD cleaning charge will be charged to your account if we need to process the room when smoking has occurred during your occupancy. The fee pays for a team who will clean all the surfaces of the room, including walls, ceiling, furniture, fabrics and linens as well as replacing the printed materials, to eliminate smoke residue.

Special requests and comments
Please be informed that we do our utmost to fulfill your requests, but we cannot guarantee room locations or bedding until day of arrival.