We’ve all experienced the process of booking a reservation. After providing our names, the dates and the room preference the next question is usually a request for a credit card, which we are then asked to provide at check-in. At Bucuti we have recently changed our policy and since we never want our guests to be surprised when it comes to charges we’d like to take a moment to review our procedures, so you know what to expect.
When you book directly with one of our reservations specialists or on our website we do not charge your credit card before arrival. However, if the reservation is cancelled within the penalty period or in the event of a no-show we do charge the reserved nights. If you booked via a tour operator or travel website they will most likely charge you in advance.