From housekeeping to the bar and restaurant, to the front desk, Bucuti’s associates are the most essential element of your guest experience. Many of our visitors develop close relationships with some of our associates, and some of these colleagues have been with us for many years. Management does its best to show appreciation to our associates, and that is done in part with the compensation package we offer. The package includes a variety of unique benefits as well as programs to help stabilize their income through the various vacation seasons.
One of the programs involves a service charge we add to our restaurant and bar bills, which some guests have had questions about. Some wonder if the service charge is a tip or not, and if an additional tip is expected. So, we wish to give an explanation of that particular practice, to help you be more comfortable when signing a restaurant or bar check.